Evolution of fraud strategies in ecommerce: Lessons from Booking.com
Discover the crucial role fraud management can play in navigating today’s shifting ecommerce landscape
Scale fraud management in a shifting economic landscape
The travel sector is one of the most exciting, yet risky, verticals in ecommerce coming out of Covid. Pascal Mafait from Booking.com delves into the critical role of fraud and risk management amidst changing customer expectations and economic uncertainties. Learn how Booking.com’s proactive fraud measures address potential threats, respond to industry trends, and provide actionable insights for businesses of any scale.
Senior Director of Fraud, Booking.com
The way we’ve done it within Booking is we set risk appetite. . . that’s actually a business-owned metric that we are going after. That’s sort of the dot on the horizon that you can use to steer. Can I go faster? Can I go slower? So that works really well.
