REPORT

Consumer attitudes toward policy abuse: An international pulse survey

Discover what actually drives consumers to commit policy abuse, and how to stop it without harming your best customers.

Shoppers get real

Does guilt deter policy abusers? Not really! According to our research, 54% of consumers admitted to feeling guilt yet actively committed policy abuse anyway. Here’s what you’ll learn:

What drives policy abusers
How consumers commit policy abuse
5 different policy abuse behaviors
Discover 4 steps for overcoming policy abuse

TABLE OF CONTENTS

How consumers commit policy abuse
What drives consumer policy behaviors
What consumers think about policy abuse
Key suggestions for overcoming policy abuse

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Consumer attitudes toward policy abuse: An international pulse survey

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Shoppers get real

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