Amarelle Wenkert
The Chargeback Guarantee model of fraud prevention is preferred by large eCommerce businesses because it leads to consistently wide margins and fraud cost predictability. In our decade of operation, it has been the foundation of thousands of thriving, long-term partnerships. The strength of the model is one reason that each year, 99% of our merchant … Continued
To say that 2020 has not been a typical year is both an understatement and a cliché. The past eight months saw COVID-19 change nearly every aspect of our lives, from how we work and study, to our travel, to our social interactions. In retail terms, the pandemic upended consumer behaviors and priorities, making availability, … Continued
When COVID-19 forced us away from public spaces, eCommerce became a lifeline. Many baby boomers, previously steadfast in their preference for the in-store experience, had to quickly adapt to safely procure groceries and other necessities. As social isolation lingered, boomers grew more comfortable with online shopping. Now, having acquired the skill, it is likely that … Continued
Recent months saw the global COVID-19 pandemic completely change the way we live, work, interact, and buy. With the virus expected to be part of our lives for the unforeseeable future, we are looking at a completely different holiday season. For many, Zoom meetups will replace big family gatherings, and an uncertain economic climate will … Continued
In more ways than one, scamming a food delivery service is gateway fraud. Remember when ordering pizzas to the address of an unsuspecting victim was a staple of youthful mischief? Some of the popular food delivery fraud MOs our analysts encounter these days are not far removed from childhood pizza pranks. But what some forms … Continued
When we assess the potential damage of online fraud, there is the standard card not present (CNP) fraud, and then there are account takeovers (ATOs). When fraudsters gain access to your customers’ accounts, they obtain valuable information, and the fraudulent transactions they go on to commit are much harder to detect and stop. ATOs hurt … Continued
Gift cards, especially the digital variety, do not have an excellent reputation. While some consumers consider them a rather lazy form of gift-giving, merchants note that at their worst, digital gift cards are a dubious commodity that practically invites fraudulent activity. But this is a different world we live in now, and in this digital-first … Continued
