Stephen Fidgeon

Riskified Services Under COVID-19 Control Measures

As the impact of COVID-19 continues to grow, we wanted to provide an update on our preparations and answer questions about Riskified’s service. Our first priority is the health and safety of Riskified’s employees and our partners. We’ve taken a number of steps to address that. We also understand that COVID-19 is likely to have … Continued

How to Communicate with Declined Credit Card Customers

A fraud solution that instantly approves good orders and reduces false declines can also greatly contribute to a positive customer experience. But even the most accurate fraud-detection systems aren’t correct 100% of the time, meaning that sometimes it’s your very own loyal, paying shoppers behind your declined orders. This makes it important that retailers pay … Continued

How Online Fraud Exploits the Travel Industry

Think of a fraudster or other online criminals, and you likely imagine people trying to get customer details from Amazon, hacking into bank accounts to siphon off money, or extracting data from one of the big eCommerce retailers, software providers, or marketplaces. You probably don’t think of online travel businesses, such as travel agents, rental … Continued

The Fraud Story Book: 2017’s Most Creative Tactics

Stealing from an ecommerce retailer is tricky business. It’s not like walking into a store and walking out with a backpack full of stuff. In the case of an online shop, each transaction provides merchants with multiple data points, and if those don’t make sense, then services like Riskified decline the transaction. And so, for … Continued

Riskified Hosts Inaugural MeetUp in New York City

On Thursday, July 20th, Riskfied New York held its first ever meetup. We invited current and prospective customers from the area to meet one another and network over drinks and hors d’œuvres. The event was headlined by a presentation from Sarah Sheldon, Rebecca Minkoff’s eCommerce Associate Director and Sarah Roden, Account Manager at Riskified. Sarah Sheldon … Continued