Every autumn, our Insights team combs through piles of data to try to come up with an analysis of consumer trends for the upcoming holiday season. This year, however, poses some obvious challenges. In the latest episode of our podcast, Emilie Grunzweig, Director of Insights, walks us through how she approached this task in a year when nothing seems to be predictable and everything is extraordinary.

Listen to the episode to learn more about:

  • The three types of new customers you’ll meet this winter
  • Which products and services are going to be in high demand
  • Why fraud will be even harder than usual to detect

For a deeper dive into our insights, download your complimentary copy of our holiday report.

You can stream this episode on Apple Podcasts, Spotify, Google Podcasts – or right here on our blog.