eCommerce Fashion Report 2021
Raising the digital bar
By Lilach BaumerSeptember 2021
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eCommerce Fashion Report 2021
2020 turned the fashion industry on its head, sending in-store revenues plummeting while eCommerce sales soared. A transition that would’ve taken years was completed in a matter of months, giving businesses that were already strong digital players a significant advantage. Those who were not, on the other hand, often struggled to accommodate the shopping boom without sacrificing their quality of service. With this shifting balance came new consumer behaviors and a demand for technological innovation across the board. Fraud patterns also changed, proving that proactive fraud prevention technology and adaptable data-driven solutions are a necessity in today’s eCommerce landscape.
This report explores the dynamics of the post-2020 fashion industry, delving into the new challenges of omnichannel, the benefits of alternative payment methods, and the importance of frictionless customer experiences for engagement and retention.
Click & Mortar: Is eBrowsing the new window shopping?
The payment preference
Fulfilling your customers’ expectations
Embrace click and mortar
With more customers seeking omnichannel shopping journeys than ever, the fashion industry has a chance to set a new standard of user experience
Understand the payment preference
Today’s online consumers want freedom of choice when it comes to payment options, making checkout an inseparable part of the customer journey
Fulfill your customers' expectations
Why offering a seamless, frictionless experience from first click to fulfillment is the best way to ensure engagement, loyalty, and retention
Learn how Meshki leveraged fraud automation to reduce risk and boost sales
Learn how REVOLVE maximizes revenue by reducing payment failures and unlocking the value of repeat customers
The results of a new, extensive survey by Riskified, the eCommerce enablement, and fraud-prevention solutions provider, show a dramatic difference between how retailers and consumers view the threat of fraud and who they say is to blame.
