Rethinking the rules: How policy abuse is changing the role of fraud
Uncover the causes, motivations, and impact of policy abuse
Identifying the fine line between generous policies and abuse
Ecommerce policy abuse puts merchants in a classic bind. To be competitive, you have to offer customers generous policies and promotions. But abuse of those policies costs the industry in excess of $100B USD every year. This session will help you break out of this Catch-22, using data and insights from Riskified’s new merchant research on the total cost of policy abuse. You’ll learn more about the who, how, and why of policy abuse and how to tip the scales in favor of good customers.
VP of Fraud, Wolfe
We have a tool that is analyzing all of it for us. . . it was speeding up the service to the good customer, it was eliminating fraud really fast: …return requests immediately dropped by 20%.
Find actionable strategies to elevate your chargeback management and recover more revenue.
Discover the crucial role fraud management can play in navigating today’s shifting ecommerce landscape.
Merchant Risk Council’s Tracy Kobeda Brown takes a deep dive into one of the most pervasive forms of fraud in ecommerce today
