Plugging the $103 billion leak on profitability: omnichannel return & refund claim protection
Stay ahead of emerging threats
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About this webinar
Retailers face a costly challenge as fraudsters exploit weaknesses in the returns process, turning them into profit drains. Join Appriss Retail and Riskified experts for an exclusive webinar to uncover how fraud impacts omnichannel operations and how you can regain control.
On the agenda:
- Techniques to identify legitimate shoppers while minimizing fraud risk
- Insights into leveraging AI to distinguish valuable customers from serial return offenders—both in-store and online
- Tips on refining your return strategies to boost customer loyalty and secure revenue
Speakers

Pedro Ramos
Chief Revenue Officer, Appriss Retail

Jeff Otto
Chief Marketing Officer, Riskified